Privacy Policy

Privacy Policy — TravelHero Booking (travelherobooking.com) Effective Date: May 10, 2026

1. Information We Collect

When you register, book a tour, search for bus tickets, or contact us through travelherobooking.com, we collect personal information including your name, email address, phone number, travel dates, passenger details, and payment information. We also automatically collect technical data such as your IP address, browser type, and pages visited via cookies and analytics tools.

2. How We Use Your Information

Your information is used to process tour, hotel, bus, and train ticket bookings; send booking confirmations, e-tickets, and travel updates; respond to customer queries and support requests; send newsletters and promotional offers (only if you have subscribed); improve website performance and user experience; and comply with applicable legal obligations.

3. Sharing of Information

TravelHero Booking does not sell or rent your personal data to any third party. We may share necessary information with trusted partners such as hotels, transport operators, payment gateways, and booking service providers strictly for fulfilling your reservations. These partners are required to maintain confidentiality of your data.

4. Payment Security

All online transactions on travelherobooking.com are processed through secure, PCI-compliant payment gateways. We do not store your credit/debit card details on our servers.

5. Cookies

We use cookies to remember your preferences, analyze site traffic, and personalize your browsing experience. You may disable cookies in your browser settings, though some features may not function properly.

6. Third-Party Links

Our website may link to external platforms including travelhero.in and travelherostore.com. We are not responsible for the privacy practices of those websites. Please review their respective privacy policies.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise these rights, please email us at info@travelhero.in.

9. Contact Us

TravelHero Booking, Office No. O-13, Pancharatna CHS Ltd, Opp Railway Station, Bhayander East, Thane – 401105 📧 info@travelhero.in | 📞 7666975881 | GSTN: 27BSJPJ8839G1Z8